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Home Support General HivePress 😡 update 1.5.11 have deleted my translations!!!

😡 update 1.5.11 have deleted my translations!!!

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  • kanazenda

    I have update today hivepress theme at 1.5.11. I’m so angry, all traduction in french is deleted!!!

    ihor developer

    I’m really sorry for the inconvenience, this issue is not specific to HivePress – if you use Loco Translate for translation please always select the Custom location instead of Author when you add a new translation https://localise.biz/wordpress/plugin/manual/msginit (check the Choose a location section in their docs). If you select the Author option, translations will be stored in the plugin folder itself, and any plugin files are overridden when updated.
    Please check if your hosting provider stores some backups of your site, maybe it’s possible to restore the translation files.

    kanazenda

    I deactivate loco once finished. But I won’t be fooled twice, I copied each folder (1 custom and one system) so I can deactivate loco but keep a folder in case of deletion following updates 👍

    kanazenda

    My HTML template email is delete to.. WHYYYYYYYY??😭😭

    #soSad😒

    ihor developer

    Please make sure that there were no direct changes in the HivePress files, because WordPress overrides the plugin folder on every update. Please keep customized files in the child theme folder, you can follow this tutorial to create a custom email template https://www.youtube.com/watch?v=UB-Vf_UTy-g&ab_channel=HivePress

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