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Active membership (created from back-end) not working

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  • artshareco

    Hi Ihor,

    I’ve just created an active membership from the back-end (for testing purposes) but when I click on ‘send message’ or ‘write review’ I still get a message saying that an active membership is required for that action.

    ihor developer

    Please make sure that this plan has messaging/reviewing allowed in the plan settings, and try to re-add the membership. If this issue persists please send temporary WP access to support@hivepress.io and I’ll check it.

    artshareco

    Yes, messaging and reviewing are allowed. I’ll send you an email with temporary WP access.

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