Add ads to a person
Is it possible to add (more) ads for a specific person. Let me explain: if I take a pack and I would like to add more ads to a person, or can I change the information in the DB?
Thank you in advance.
Not possible at the moment (unless you edit the DB tables directly), but you can create a new order manually for this customer and mark it as completed, then they will get this package.
Yes, I’d like to change the table, but which one is it? in the user, I see nothing
It’s stored in wp_comments (as a comment with “hp_listing_package” type), but you’ll have to find it by user ID, it may be easier to add order manually via the WP dashboard.
You propose me to do it in the backend, but when I click on seller, I can’t add or remove the subscription? If I still have free classified ads and the person wants to pay for it. I would like to finish (make it zero) the free one so that I can quickly start the paying one. So I don’t see how to do this. Thank you for your explanation.
You can do this by adding an order in WooCommerce/Orders, if you add an order and select vendor as a customer and the package product, when you mark this order as “completed” the vendor will get this package automatically. This a workaround for assigning packages manually.
Removing the existing free package would require editing the database tables directly, there’s no such option at the moment – the free package will be blocked when the listing limit is exceeded.
OK, so once you add an order manually (premium) it will be automatically activated as soon as the package is finished. Is this correct? I can see in the orders that it’s OK, but nothing in the subscriptions.ihor 1 month, 1 week ago developer
It’ll be activated even if there’s another active package, please make sure that the order you added is assigned to the correct customer and product (the product should be linked to the listing package). HivePress should activate the package if the order status is “processing” or “completed”.
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