Home Support Extensions Messages add field in send message

add field in send message

  • Author
    Posts
  • rick04

    Hello, is there any way to add name and email fields in the ‘send message’ form? I’m trying to customize this functionality and I can’t seem to find a solution.

    ihor developer

    There’s no such option at the moment, but since messages require a user account these details (name and email) are already collected, please try disabling storing messages in HivePress settings, then the message form will work as a basic contact form.

    rick04

    Thank you very much. In fact, I would like the customer who received the message to have the email information of the user who sent the message. Does the plugin have this option in its settings?

    ihor developer

    Sure, if you disable storing messages then messages will be sent via email with the sender email address set in the “Reply To” field, so the recipient can continue the email conversation by replying.

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.