Join our new community forum for support & discussion

Join Now

Home Support Extensions Requests Allow sending personal requests not work

Allow sending personal requests not work

  • Author
  • Sergio

    На что влияет настройка “Allow sending personal requests”?
    Пункт активирован, отсылаю эксперту задание, он его в личном кабинете не видит…
    What does the “Allow sending personal requests” setting affect?
    The item is activated, I am sending a task to the expert, he does not see it in his personal account …

    ihor developer

    This option adds the Send Request button to the vendor pages, so users can click on it to create a private request (vendor will be notified via email if there’s a personal request).


    is there a way they can also be notified via experthive message ?

    ihor developer

    Sorry, there’s no such option at the moment, it would require custom implementation.


    Would also be good if a special section in the My Account was made to see ‘Personal request’ messages. Often vendors have a lot of mail traffic and sometimes spam issues. So this would act like a fall back to find messages if they have missed them. Please consider … strong selling point of improvement!


    ihor developer

    Thanks, we’ll try to improve the Requests UX and add some page for vendors to track their offers and request-related messages.

Viewing 6 posts - 1 through 6 (of 6 total)

New Reply

This forum has been archived and is no longer accepting new posts or replies. Please join our new community forum for support & discussion.