Home Support Extensions Requests Allow sending personal requests not work

Allow sending personal requests not work

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  • Sergio

    На что влияет настройка “Allow sending personal requests”?
    Пункт активирован, отсылаю эксперту задание, он его в личном кабинете не видит…
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    What does the “Allow sending personal requests” setting affect?
    The item is activated, I am sending a task to the expert, he does not see it in his personal account …

    ihor developer

    This option adds the Send Request button to the vendor pages, so users can click on it to create a private request (vendor will be notified via email if there’s a personal request).

    erekosima

    is there a way they can also be notified via experthive message ?

    ihor developer

    Sorry, there’s no such option at the moment, it would require custom implementation.

    robertv

    Hi,
    Would also be good if a special section in the My Account was made to see ‘Personal request’ messages. Often vendors have a lot of mail traffic and sometimes spam issues. So this would act like a fall back to find messages if they have missed them. Please consider … strong selling point of improvement!

    Regards,

    ihor developer

    Thanks, we’ll try to improve the Requests UX and add some page for vendors to track their offers and request-related messages.

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