question

Attachments not working

Author

Posts
allaboutishaan 1 month, 2 weeks ago

When I try making a listing, I upload a supported file but then it says the field is required even though I have uploaded a file?

ihor 1 month, 2 weeks ago developer

Please make sure that there are no customizations or custom attributes with an empty name that may cause this issue, uploading files seems to work on the demo site.

allaboutishaan 1 month, 2 weeks ago

No, they do not have an empty name.

ihor 1 month, 2 weeks ago developer

If possible send a link to your site or temporary WP access to support@hivepress.io and I’ll check it.

allaboutishaan 1 month, 2 weeks ago

https://ezhours.allaboutishaan.com/submit-listing/category/

I gave you access.

allaboutishaan 1 month, 2 weeks ago

ihor, can you tell me when you fixed it?

ihor 1 month, 2 weeks ago developer

I tried submitting 2 listings (1 without images and 1 with images), both were submitted without any issues. If you get some error please try adding a new listing via back-end, and then via the front-end, maybe there’s some incorrect ID of a deleted attachment.

allaboutishaan 1 month, 2 weeks ago

Oh ok, thanks! Also, it says $123 Service Hours, how do I change the $ sign? I want to remove it.

allaboutishaan 1 month, 2 weeks ago

Also how would I fix this?

serhii 1 month, 2 weeks ago developer

1) Please go to the Listings Attributes page>Price and in the “Display” field you can either remove currency or change it.
2) Please try to use a different display area (secondary), since the bottom area is created only for the primary information, such as price, etc.
Also, for the future, please do not duplicate questions.
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