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Block Users

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  • jreitter

    Dear Ihor,

    I’m trying to block users from using the site but I have no success. I tried using plugins, but I could still access the account on my test-user.

    What is the easiest way of blocking a user and preventing him from posting listings?

    Kind regards,
    Johannes

    jreitter

    Dear Ihor,

    to clarify things: deleting is not an option, I need to keep his messages and listings to review and often send details to the police in case of fraud.

    I can hide a user’s listings, but can’t block a user from accessing his account.

    I tried setting the vendor status to “Review” or “Draft”, which had no impact. I also tried removing any user roles, no impact either.

    ihor developer

    Please let me know if you mean blocking some specific user or disable the listing submission for all users? There are a few ways to do this, for example you can simply change the email & password (so it’ll be impossible to restore it) in WordPress/Users section. You can also try using a plugin like this one https://wordpress.org/plugins/user-blocker/

    jreitter

    By blocking I mean preventing a user from logging in and disabling all of his listings without deleting anything.

    I already tried User Block with no luck, I was still able to log in as usual.

    Changing Email and password is not an option as it’s unpractical if I have to un-block a user’s accout.

    kr,
    Johannes

    capitalss2

    And how to read other people’s messages to prevent fraud

    jreitter

    Either view them in the SQL database or use a plugin like “User Switcher”, so you can use the site like the selected user and read the messages.

    ihor developer

    HivePress doesn’t really have any low-level user access features (only those related to listing access), if third-party plugins don’t work there may be a workaround – if you set a hp_email_verify_key meta field (with any value) for a user (e.g. via ACF) then this user will not be able to sign in.

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