Join our new community forum for support & discussion

Join Now

Home Support Extensions Bookings Bug – Proceed to Payment redirecting to Homepage.

Bug – Proceed to Payment redirecting to Homepage.

  • Author
  • MeetHub


    when i click o proceed to payment my customer goes to homepage. Tried to see if some script is failing but that’s not the case… found 302 status code in Network tab.

    ihor developer

    This issue may occur in a few cases:

    – WooCommerce pages are not created, if you use WooCommerce please re-create pages in WooCommerce/Status/Tools/Create Pages section.
    – Booking price is not set in the listing form.
    – Issues with permalinks, please try setting some non-default structure in Settings/Permalinks section (with %postname%).

    If you already checked all of the above and this issue persists please send temporary WP access to


    Problema still on. Send email to support.


    Hi, have a similar issue WooCommerce and marketplace plugin both active and also WooCommerce pages (checkout, basket, shop & my account) are created. How ever when I click ‘proceed to payment’ after ‘book now’ doesn’t direct me to checkout. directs to homepage of website instead. Please help with this issue. Tried solutions suggested above by ihor but doesnt seem to work.

    ihor developer

    Please try the suggestions from this topic If this issue persists you can send temporary WP access to and I’ll check this for you.


    I have tried giving temporary login access to however get message saying ‘Please enter valid email address’. How can give temporary access as email provided says not valid.


    Figured it out have to type email and not copy and paste. Please check out issue, many thanks ihor.

    ihor developer

    Please check if there’s a reply to your email, I checked the inbox but there was no email regarding this redirect issue, if there’s no reply please re-send the email to (please send it manually because automatic emails with WP credentials may not be delivered).

Viewing 8 posts - 1 through 8 (of 8 total)

New Reply

This forum has been archived and is no longer accepting new posts or replies. Please join our new community forum for support & discussion.