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Home › Support › Extensions › Bookings › Bug – Proceed to Payment redirecting to Homepage.

Bug – Proceed to Payment redirecting to Homepage.

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  • MeetHub 1 year, 8 months ago

    Hi,

    when i click o proceed to payment my customer goes to homepage. Tried to see if some script is failing but that’s not the case… found 302 status code in Network tab.

    ihor 1 year, 8 months ago developer

    This issue may occur in a few cases:

    – WooCommerce pages are not created, if you use WooCommerce please re-create pages in WooCommerce/Status/Tools/Create Pages section.
    – Booking price is not set in the listing form.
    – Issues with permalinks, please try setting some non-default structure in Settings/Permalinks section (with %postname%).

    If you already checked all of the above and this issue persists please send temporary WP access to support@hivepress.io

    MeetHub 1 year, 8 months ago

    Problema still on. Send email to support.

    ozy 1 year ago

    Hi, have a similar issue WooCommerce and marketplace plugin both active and also WooCommerce pages (checkout, basket, shop & my account) are created. How ever when I click ‘proceed to payment’ after ‘book now’ doesn’t direct me to checkout. directs to homepage of website instead. Please help with this issue. Tried solutions suggested above by ihor but doesnt seem to work.

    ihor 1 year ago developer

    Please try the suggestions from this topic https://hivepress.io/support/topic/buy-now-take-me-to-the-home-page/#post-28998 If this issue persists you can send temporary WP access to support@hivepress.io and I’ll check this for you.

    ozy 1 year ago

    I have tried giving temporary login access to support@hivepress.io however get message saying ‘Please enter valid email address’. How can give temporary access as email provided says not valid.

    ozy 1 year ago

    Figured it out have to type email and not copy and paste. Please check out issue, many thanks ihor.

    ihor 1 year ago developer

    Please check if there’s a reply to your email, I checked the inbox but there was no email regarding this redirect issue, if there’s no reply please re-send the email to support@hivepress.io (please send it manually because automatic emails with WP credentials may not be delivered).

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