question

Can the expiry reminder be set to notify the listing email before it expires?

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mgmccardle 1 week, 5 days ago

The ad expiring email seems to indicate it is past tense, as in the email is sent once the ad expires. Can it be configured so that the email is sent a certain number of days before it expires? This way, the user can keep their ad up and not have it drop off then on again.

ihor 1 week, 4 days ago developer

There’s no such option at the moment, but thanks – I’ll consider adding it to the next HivePress update. In the current version users get an email when a listing is expired and it can be renewed with 1 click.

mgmccardle 1 week, 2 days ago

Thank ihor. Yes I found that option – my users will be listing items that are likely to stay listed for 6 months or more, but I want to make sure ads stay current (my competitors have major issues with old listings that have been sold elsewhere but remain listed), so I will probably set the default expiration to 60 days and it would be nice to let the seller know ahead of it expiring.
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