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Home Support Extensions Geolocation Cannot search by location

Cannot search by location

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  • Albertoch

    Hi,

    I found other posts with this issue but with no solution. I am using geolocation and when I search by location it does not find any listing. As far as I know this was working fine recently but stopped working suddenly.

    Below is the message that I get if I try to search by any existing location:

    “Nothing found
    Sorry, but nothing matched your search terms. Please try again with some different keywords.”

    I am using Mapbox and it is working fine except for this.

    Regards
    Alberto

    ihor developer

    Please send a link to your site and a sample location that should be tested, I’ll try to debug this further. There’s also a similar issue reported on a new forum, maybe these are related – we’ll make a quick update of Geolocation tomorrow to fix this.

    Albertoch

    Hi Ihor,

    Please try to search for any location of one of the three listings that you can find on this page (e.g. Orihuela, Alicante, Spain):

    https://www.gongmarket.org/listing-category/gongs-en/

    The webpage is currently in coming soon mode so please let me know when you finish with the testing so I can activate that mode again.

    Regards
    Alberto

    ihor developer

    Please note that search by regions is possible only if you enabled Regions in HivePress/Settings/Geolocation and regions are generated for each listing (they are generated on changing the location or if it’s a new listing). Then if you search by region all listings from a region will be returned, if you search by exact address then the radius-based search is used.

    ihor developer

    The bug with the exact location search is confirmed – will be fixed in today’s update. Please refer to our new forum if there are any other issues https://community.hivepress.io/

    Albertoch

    Thanks Ihor for the quick response. Looking forward for the update.

    I will move to the new community for any other question.

    Regards
    Alberto

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