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Escrow Feature

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  • Cyberbee

    Hi all, just a query – does the marketplace extension provide escrowing feature to hold payments till the products/services are delivered or does it automatically transfer the money once a purchase is made? Would love to read up more on this if someone can guide me to the right place. Thanks!

    ihor developer

    Yes, actually it has escrowing only – all payments are sent to the site owner first, while the seller’s balance is increased. Then the seller can request a payout (depends on your site terms, e.g. some minimum amount or payout schedule).

    Cyberbee

    Thanks a lot for the clarity ihor. Appreciate it.
    Could you please let me know if the single site license means that the extension/theme can be used on one site at a time or does it mean that it is glued to the domain name and if for some reason the domain name is needed to be changed the extensions/theme cannot be used anymore?

    Cyberbee

    Just another thing I noticed is that for the taskhive demo site and a few sites running on listing hive the menu buttons near the top right for ‘signing in’ and posting and listing buttons seem to be broken down to a line below the first (in two separate lines) which looks a bit odd. Is there a way to make them display in a single line? Maybe by changing the font size etc.?

    https://i.postimg.cc/QM3BmTVS/sign.png

    Cyberbee

    Here is the link in case the one above does not appear properly.

    Split in 2 lines

    ihor developer

    It’s not glued to the domain name, but it’s important not to use a single license for multiple websites, the licensing system may block the key if there are many requests from different domains.

    Thanks for reporting the layout issue, please let me know what’s the screen size, is it a tablet? Seems to be ok on laptop (1920px wide).

    Cyberbee

    Thanks ihor. Yes I understand that a different license should be used for every installation. My concern was just that if a domain name change is required and the extension or theme is unusable then it would be a waste of license (and money) for the user. If the license is not linked with the domain name then it should not be a problem.

    I noticed the layout issue on a 14″ inch laptop with resolution set to 1920 x 1080. It could be the same in tablets I believe.
    On a side note, is there a way to change the font size?

    Thanks.

    ihor developer

    There’s no domain linking so you can change it anytime as long as the license is used for a single site/domain at the same time.

    You can try using this CSS snippet to change the main font size, but it may require further styling:

    body {font-size:17px}

    Cyberbee

    Thanks so much ihor. The snippet is working fine!

    Just a query about commissions – What do I need to do if I would like to set tiered commission levels. For example:
    No commissions for listings below $5;
    x% for listings with a price range $5 to $100;
    flat $10 commissions for listings beyond $100 ?
    I need flexibility with commission structures for my projects.

    Cyberbee

    Also, two more queries just came up:
    1. In case a customer of the marketplace wants a refund is there a way to refund the amount in a wallet/store credit?

    2. Is there an option for a seller to enable hibernation/vacation mode when the services would be paused till they disable it?

    ihor developer

    Sorry, there’s no riered commissions feature at the moment, it would require custom implementation. In the current version the commission rate can be set globally or there can be a custom rate for each vendor.

    1. Sure, you can try using some WooCommerce wallet extensions for this purpose.

    2. It’s possible only if the seller hides each listing (there’s an option for this above the listing edit form).

    Cyberbee

    Thanks ihor. I understand.
    Would you consider flexible commissions for a future update please?

    ihor developer

    Thanks, will consider adding it to the next update.

    Cyberbee

    That is fantastic! I’d buy the marketplace extension as I trust what you say.

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