Join our new community forum for support & discussion

Join Now

Home Support Extensions Bookings Failed to load time

Failed to load time

  • Author
    Posts
  • ClydeMudzvova

    I am having an issue when it comes to bookings the time slots are not loading. As i go to book a time slot it comes up with “The results could not be loaded”. Will you please look into this for me.
    https://imgur.com/a/hqggono

    ihor developer

    Please make sure that all the required bookings details are set (e.g. booking start/end time, slot duration and interval) for this listing, otherwise it’s not possible to generate a list of time slots. Also, please make sure that you selected a date first.

    ClydeMudzvova

    Thanks Ihor, it seems to be working now i have not changed anything. So it seems to be working on and off but i will keep an eye on it.

    BogdanMarian

    Hi There!

    I am facing the same issue.

    BogdanMarian

    <li role = “alert” aria-live = “assertive” class = “select2-results__option select2-results__message”> The results could not be loaded.

    BogdanMarian

    I found the problem.

    A vendor set the value of:

    Reservation scheduling (optional)
    Set how many days before a reservation must be made.

    to be equal to 5

    and the value of:

    Booking window (optional)
    Set how many days in advance a reservation can be made.

    to be equal to 4.

    So i think broke something into the system.

    Is it possible that you can add a condition, that the number of days in the first field to be mandatory lower than the one in the second field?

    ihor developer

    Thanks for reporting this issue, we’ll add a validation rule to prevent it.

    moedesigns.io

    I’m facing this issue as well.
    I checked the vendor’s details and no issues there
    notice period: 3
    days available in advance: 90
    still times are failing to load.

    ihor developer

    Please make sure that the slot duration and the start/end booking times are set, these 3 details are required for generating a list of time slots.

    treelau

    I have these 3 details and it still isn’t working

    ihor developer

    If this issue persists please send temporary WP access to support@hivepress.io and I’ll check it.

    icojcautivo

    time slot it comes up with “The results could not be loaded”.
    where and how do we set slot duration and the start/end booking times?

    icojcautivo

    No worries. I found out where and how….

Viewing 13 posts - 1 through 13 (of 13 total)

New Reply

This forum has been archived and is no longer accepting new posts or replies. Please join our new community forum for support & discussion.