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Home Support Themes ListingHive Geolocation Bug Issue

Geolocation Bug Issue

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  • francis.petrucci

    Dear HivePress,
    I enabled the geolocation feature on my listing website, and often (3/10 times) when I search for a location, the google maps box does not load, but then if I refresh the page a couple of times it loads again.

    Here I left a public screenshot of the issue:
    https://drive.google.com/file/d/1LF0yV0kfDbqme-9kUz0Yh-T-75eyWk64/view?usp=sharing

    This is. how it should always look like instead:
    https://drive.google.com/file/d/1vPpdZU93wBq8PPxuY0dID_fgjCX9sOeF/view?usp=sharing

    I don’t know if this is due to a cache problem or something, I hope there is a way to solve this issue.

    Kind Regards,

    Francesco – HivePress user.

    ihor developer

    This issue may occur if the script differing is enabled, when the map is not loaded please check the browser JS console, there should be a detailed error message.

    francis.petrucci

    Hi Ihor,
    I opened JS console as you told me to and this is the error message:
    “google.maps.event.addDomListener() is deprecated, use the standard addEventListener() method instead: https://developer.mozilla.org/docs/Web/API/EventTarget/addEventListener
    The feature will continue to work and there is no plan to decommission it.”

    Unfortunately, I am not a programming expert so I don’t really have a clue about what this means…Is there anything I can do to solve the bug issue?

    ihor developer

    This seems like a deprecation notice, but not the error that may block maps. If possible send temporary WP access and I’ll check this issue for you.

    francis.petrucci

    Hi Ihor, thank you for your reply. I sent an email to support@hivepress.io with a direct access link to my website’s editor.

    Thank you for your time!

    Francesco.

    aspirina

    Does u fix it francis.petrucci

    aspirina

    My issue is the same with different error in console. Pleaase if fixed place the solution 🙂

    ihor developer

    @aspirina If possible send a link to your site and I’ll check this issue.

    Mon

    Hi all,
    same here. Sometimes map loads sometimes it doesn’t. Also doing refreshing. For backend edit listing or adding listing in frontend the name of the places in the combobox appears and sometimes it doesn’t. I have to reload the page in Chrome.

    Just as a note, in Incognito mode or other Chrome non-wordpress user, it works perfectly…

    aspirina

    Hello Mon, After 5 long days with this issue i recomend u to remove delay JS from ur cache plugin. Also remove inline css and combine css and issue will be fixed.

    ihor developer

    Yes, it’s most probably related to the caching plugins deferring/minifying JS scripts. Please let me know if you found any more details about the issue (e.g. the plugin name or settings), we will try to resolve this in any case.

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