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Home Support Extensions Geolocation Geolocation not accepting all addresses

Geolocation not accepting all addresses

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  • GoParkPlay

    Hi Team,

    The geolocation plugin is not accepting the majority of our addresses. Many of our listings include a building or a suite number. These seem to be auto correcting to the generic building address.

    See example:

    Actual address of listing we want to use:
    18003 Sky Park Circle, Bldg 53, Ste L, Irvine, California 92614

    Address Geolocation plugin will accept:
    18003 Sky Park Circle, Irvine, California 92614, USA

    As you can see, these addresses are different. This is a problem because it does not allow our users to see the building or the suite that the business is located in.

    Can we get this fast tracked? I think this may be a bug.

    Thank you,

    Kyle

    ihor developer

    Hi,

    We’re using the official Google Maps API, please check if this issue persists here https://developers.google.com/maps/documentation/javascript/examples/places-autocomplete If so then I’m afraid that this is the API limitation.

    shmumu

    I also encountered this problem, and it happened to me because the “Hide exact location” checkbox was selected.
    I unchecked and it worked.

    ihor developer

    Thanks for sharing the solution! I’ll check if this setting affects the locations drop-down (it should affect the map appearance only).

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