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Home › Support › Extensions › Messages › How do I change the WP icon in emails from my site to my site’s icon?

How do I change the WP icon in emails from my site to my site’s icon?

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  • Sergei 2 years, 10 months ago

    Hi Ihor!
    I have a question: Is it possible to make e-mails sent from my site have my site icon instead of the WP icon? And now in all e-mails from my site comes an image (icon)just a WP site. Or maybe I did something wrong in my settings…
    Thank you very much!

    Sergei 2 years, 10 months ago

    And more. As a user, I stopped seeing messages addressed to me and my messages on the site. I used to see messages on the site on my page, but now I only get an email. What has changed? How do I set this up?
    Thanks!

    ihor 2 years, 10 months ago developer

    Hi,
    I guess emails fetch the site icon (favicon), please make sure that you changed it in Appearance/Customize/Site Identity section.

    Sergei 2 years, 10 months ago

    Yes, I replaced the icon.
    the only thing I have is a smaller 200X200 pixel. Could this be my mistake? In the settings, it is written that the minimum size is 512X512 pixel.

    ihor 2 years, 10 months ago developer

    Maybe the icon is cached, please try sending a new email. As far as I know there’s no specific option for an email icon in WordPress, and email providers fetch the site icon instead.

    Sergei 2 years, 10 months ago

    Thank you, I will try…

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