No Listings Found

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  Aizen 3 years, 3 months ago

  Hello,

  I am in the process of populating a a hive press site with listings for a client. However when I click the page where listings should appear it shows:

  ‘Nothing found

  Sorry, but nothing matched your search terms. Please try again with some different keywords’

  Until I click the filter button then all the listings magically appear. Shouldn’t they just appear without clicking filter button? I am using the Theme you created for HivePress too.

  Thanks,

  A

  

  Aizen 3 years, 3 months ago

  I should also note that I renamed the page from ‘Listing’ to something else – i’m not sure if this made a difference but I have noted despite the fact that this page has been renamed when I click to view a listing I still see the URL as domain.com/listing/listing-name

  

  Aizen 3 years, 3 months ago

  Sorry me again lol

  The same ‘Nothing found’ it appears when I click on each of the listing categories – despite the fact there are listings on those categories.

  I have also recently enabled SSL on the site just as a side note.

  

  ihor 3 years, 3 months ago developer

  Please try disabling third-party plugins, if this issue remains please make sure that there’s at least one published listing. You can also send temporary WP access to support@hivepress.io and I’ll check it.

  

  Aizen 3 years, 3 months ago

  Hi,

  I’ve emailed you the access.

  The only 2 plugins I have that run on every page is 1 for cookies GDPR and 1 for accepting terms and conditions. Both are necessary due to the type of site it is.

  Cheers,

  A

  

  Aizen 3 years, 3 months ago

  Interestingly it works on a Mobile phone (Samsung S9 using latest android), but on a mobile phone when you use ANY of the filter options – it says Nothing Found error….

  

  Aizen 3 years, 3 months ago

  I know it’s Christmas and you are probably very busy – but I am happy to pay for some fast support and a few tweaks – perhaps we can talk privately and agree a consultation fee?

  

  ihor 3 years, 3 months ago developer

  Have you tried disabling all plugins for a moment? There’s the same version of HivePress on the live demo and category pages seem to work https://demo.hivepress.io/listing-category/apartments/ Maybe this issue appeared after you made some change (in settings, code etc.) or installed a new plugin?

  

  Aizen 3 years, 3 months ago

  I found the plugin that was causing the interference. Thanks.

  One thing I noticed in comparing the demo to my own version is that the demo loads very quickly, my own version takes 10-15 seconds to load through listing pages.

  Do you have any advice on how to have it running smoothly please?

  Thanks

  A

  

  ihor 3 years, 3 months ago developer

  The loading speed depends on the hosting plan, third-party plugins, the number of search parameters and listings. I’m using a $5 VPS from DigitalOcean on the live demo, any basic hosting plan with WordPress support should be pretty fast if there’re not a lot of listings.

  I would be glad to help with customizations, but currently I’m working on the next HivePress version and new extensions.

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