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Rating field is required
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zulazai 1 year, 11 months ago
Users cant add reviews. Rating star check box wont work and text wont submit due to error “Rating” field is required.
All settings in review extension is manually unchecked. Comments section is also enabled. WP Admin can post reviews fine, wont work for any vendors/users.
This issue may occur if there’s a JavaScript error caused by other plugins or code customizations. Since the rating stars field is implemented via a script then it’s blocked if there’s an error on the site.
zulazai 1 year, 11 months agoI only have Hivepress along with WProcket and cloudflare. Any idea what could be the suspect I could try tweaking to fix this? it works when i log in as admin.
If possible send a link to your site and I’ll check this issue.
zulazai 1 year, 11 months agoit seems to also work fine thru desktop computer but not with mobile android/apple both tested, not working
If possible send a link to your site (or send it privately to support@hivepress.io) and I’ll check this issue.
zulazai 1 year, 11 months agoI sent you an email. Let me know anything else you need from me. Thanks for your support
Thanks, I was able to reproduce this issue, for some reason the rating stars are not clickable on mobile. I’ll fix this in the next version of the Reviews extension.
zulazai 1 year, 11 months agohi @ihor
The problem seems to have gone worse. Now when I try to use Desktop computer to leave a review, upon adding the stars, or trying to type the text, it is instead directly taking me and redirecting me to the listing website. Very weird.
I have cleared my cache and using incognito mode still same issue. Even with a non mod id.
zulazai 1 year, 11 months agoNevermind I fixed it. If anyone runs into the issue, the culprit is below setting in Autoptimize
HTML Options
Optimize HTML Code?Thanks, I remember about it and will update this extension as soon as possible.
capitalss2 10 months, 2 weeks agoHello, when will you solve this problem?
capitalss2 10 months, 2 weeks agoI can’t select stars in the mobile version
This has been fixed a long time ago, please make sure that there’s the latest version and no customizations that may cause this issue.
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