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%sender% is not displaying

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  • Kevin

    When I use %sender% in Email it is showing just that. Here is an example attached. All other variables I have used worked fine. I have tried deleting it, copying it, and pasting it back in with the same results.

    %sender% not working

    yevhen developer

    This is an object token, please try changing it this way:
    This way you can display any of the sender details.


    Is there any way to do this with the User Name?
    Maybe %sender.username% ?

    yevhen developer

    Sure, this user field exists so this token should be ok.


    How would you use %listing%, %request%, %order_number% tokens? I am facing a similar issue. Thanks!

    ihor developer

    For object tokens like %listing% and %request% you can use any of the available fields this way:


    %listing.title% does not work



    ihor developer

    If you use it for messages then the listing token may not be available, it may be available when a message is sent via the listing page only.

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