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Strange scaling in preview and in listing (sizes)

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  • johnzy


    Hope that all is very well!

    Kindly find the issue as per follows:


    The sizing becomes unproportioned with certain images – is there a way to make them all stay proportionate. Furthermore, are there gonna be updates anytime soon?

    Thank you in advance,

    ihor developer


    Please check the image size settings in Settings/Media (for Landscape (small) size). If the settings are correct this image that is higher may be too small, so WordPress left it without any cropping and it has different proportions.

    Yes, there will be an update of HivePress core in a week or less.


    Hi ihor!

    Thank you for your quick response.

    So we’ve checked the setting – https://prnt.sc/11fmw9b .The image is quite big 1707×2560 so it is not small at all to be honest.

    Looking forward to the next update! Any directions on how to update it? And should we have a child theme installed?

    Thank you in advance 🙂


    Something similar happened to me – i believe right after I updated to new wordpress version. All my thumbnails became blurry while actual images are clear.

    ihor developer

    @johnzy Please try to re-upload this image, it should be cropped correctly if it’s larger than 400×300. You’ll get an update automatically in Dashboard/Updates section, you can create a child theme using this plugin https://wordpress.org/plugins/child-theme-generator/ but it’s required only if you plan to make some advanced theme customizations (e.g. override template parts).
    Otherwise you can keep custom PHP code snippets with the Code Snippets plugin https://wordpress.org/plugins/code-snippets/

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