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Home Support Extensions Claim Listings The claim listing not showing & Register area not working

The claim listing not showing & Register area not working

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  • AdriannaDDG

    When I sign out to see what the site would look like to a visitor the register the sign-up button does not work, the register is not working and the claim listing is not showing up which I would think should also prompt visitors to sign-in or register. Claiming listings are free so i did not add a product but everything else in settings seem to be in place.

    What am I missing?
    blackbusinessemporium.com

    ihor developer

    These issues are caused by WordPress 5.5, I’ve just made a quick update to fix this, please try updating HivePress.

    EP1

    Hi,
    First post, thanks for HivePress, awesome toolset.
    I am having the same issues, installed Claim Listing initially and was working on WordPress 5.7.2 and has since stopped working.
    Any suggestions? I trust the plugin will be updated at some point.
    Thanks

    ihor developer

    Please share more details, is there some error message, or the Claim Listing link is hidden?

    EP1

    Hi,
    Thanks for the response, there are no errors showing. The Claim Listing link appears to be hidden. I’ve been trying to troubleshoot by rolling back some of the plugins I have since installed but doesn’t seem to fix the error. I did do a translation to change the Claim Listing button text to Request Listing when I first installed it but it still worked perfectly after that. Just seemed to stop/disappear this passed week.
    So not quite sure.

    ihor developer

    This link may be hidden if you’re the author of this listing (so you can’t claim it) or the listing is marked as verified (this means that the listing is already claimed and the claim is approved).

    EP1

    Thanks ihor!
    The items were all marked as verified. Sorted now.
    E

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