Requests extension allows users to post what they need and vendors reply with offers. By default, it’s a straightforward question-and-answer system, but if you pair it with the Marketplace extension, Requests becomes a full bidding platform where vendors can bid on requests, users can set budgets and accept offers, and you can charge for paid requests to turn every transaction into revenue.
Requests Moderation
Review and approve each request before they go live.
Offers Moderation
Review and approve vendor offers before users see them.
Custom Requests Fields
Add custom fields to capture specific request details.
Personal Requests
Send a personal request to a vendor asking for their services.
Set Expiration Period
Define how long requests stay active and open.
Attachments for offers
Let vendors show examples of their work with attachments.
Commission Rates
Set the default commission rate or a custom rate for each vendor.
Email Notifications
Notify vendors when new requests matching their services appear.
Marketplace Integration
Integrated with Marketplace, a multi-vendor HivePress extension.
Memberships Integration
Integrated with Memberships, an extension for creating paid plans.
Premium Support
We’re here to help with setting up the extension or fixing an issue.
Regular Updates
We are constantly working on improving our products.
Overview
FAQ
How to download purchased products?
After a successful payment, you will receive an email with download links and a license key, which is required for support and automatic updates. If you didn’t receive the email, please contact us at support@hivepress.io and we’ll resend it right away.
How to enable automatic updates?
Once you install the purchased product, please enter your license key in HivePress > Settings > Integrations > HivePress Store. After that, new updates will automatically appear in your WordPress dashboard whenever a new version is released.
Where can I get support?
To get support, please create an account on our support forum and add your license key in your account settings, or reach us directly via email at support@hivepress.io. There’s also an AI Assistant trained on our documentation and common support topics, available 24/7.
How to renew support?
If you have the Bundle License, there’s no need to worry about support renewals, as support is provided as long as your subscription is active. With the Extension License, if the included support period has ended, you can renew support for another 6 or 12 months.
What is your refund policy?
We offer a 30-day money-back guarantee, which means that if you change your mind within 30 days of the initial purchase date, you can request a full refund of your payment.
Can I cancel at any time?
Sure, Bundle License subscriptions can be canceled at any time via the email you received from the payment provider, or by contacting us directly at support@hivepress.io.
FAQ
How to download purchased products?
After a successful payment, you will receive an email with download links and a license key, which is required for support and automatic updates. If you didn’t receive the email, please contact us at support@hivepress.io and we’ll resend it right away.
How to enable automatic updates?
Once you install the purchased product, please enter your license key in HivePress > Settings > Integrations > HivePress Store. After that, new updates will automatically appear in your WordPress dashboard whenever a new version is released.
Where can I get support?
To get support, please create an account on our support forum and add your license key in your account settings, or reach us directly via email at support@hivepress.io. There’s also an AI Assistant trained on our documentation and common support topics, available 24/7.
How to renew support?
If you have the Bundle License, there’s no need to worry about support renewals, as support is provided as long as your subscription is active. With the Extension License, if the included support period has ended, you can renew support for another 6 or 12 months.
What is your refund policy?
We offer a 30-day money-back guarantee, which means that if you change your mind within 30 days of the initial purchase date, you can request a full refund of your payment.
Can I cancel at any time?
Sure, Bundle License subscriptions can be canceled at any time via the email you received from the payment provider, or by contacting us directly at support@hivepress.io.