Requests extension allows users to post requests and receive offers. By default, it’s just a question-and-answer system, but if you pair it with the Marketplace extension, vendors will be able to bid on requests, while users will be able to set the desired budget and pay for accepted offers.

Premium Support

We’re here to help with setting up the extension or fixing an issue.

Regular Updates

We are constantly working on improving our products.

Overview

FAQ

How to download the purchased product?

After the successful payment, you will receive an email with the download links and the license key required to get support and automatic updates. If you didn't receive the email, please contact us at support@hivepress.io and we'll resend it.

How to enable automatic updates?

Once you install the purchased product, please enter your license key in HivePress > Settings > Integrations > HivePress Store section.

Where can I get support?

Please create an account on the support forum and add the license key to the account settings. You can also contact us directly via email at support@hivepress.io

How to renew support?

If you need support after the included support period ends, you can renew it for your existing product purchase with a one-time payment.

What is your refund policy?

We offer a 30-day money-back guarantee, which means that if you change your mind within 30 days of the initial purchase date, you can request a refund of your payment.