FAQ

How much does a support renewal cost?

A 6-month renewal costs 50% of the product price, while a 12-month renewal costs 75%.

Can I purchase support as a separate service?

No, we only offer support as an extra service for software product purchases made via our store, so a valid license key is required to renew support.

Where can I get support?

Please create an account on the support forum and add the license key to the account settings. You can also contact us directly via email at support@hivepress.io

What is your refund policy?

If we fail to provide support within the scope specified in the support policy, you can request a refund for the remaining duration of your support period.